Bose Solo 5 - Page 36

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SOFTWARE UPDATE
1. Software Update Procedure
1.1 You will need to use your computer to
download the update information.
To retrieve this information, fi rst power off and
unplug your Bose® Solo 5 TV sound system.
1.2 Now take your available USB thumb drive
and connect it to your computer. Remove all
fi les from the USB. Continue to the software
update. http://worldwide.bose.com/downloads/
en/web/bose_solo_5_tv_sound_system_
download/page.html
1.3 Click the Solo 5 update link to download
software to USB.
2. Final steps
2.1 Now that the update has been saved to
your USB drive, remove the USB drive from
your computer and return to your Bose® Solo
5 TV sound system to perform the update.
2.1 Insert the USB drive into the connector
labeled “Service
2.2 Plug in your Bose® Solo 5 TV sound
system. The update will start automatically
and the light will briefl y blink amber every few
seconds.
2.3 The update will take a few seconds to
complete. The light on the Bose® Solo 5 TV
sound system will continue to blink. When the
update is fi nished, the light will blink green.
2.4 Once the light is blinking green, remove
your USB drive from your Bose® Solo 5 TV
sound system. The system will return to nor-
mal operation once the USB drive is removed
and the system is powered on.
1. Troubleshooting SW Update
1.1 Try the following before starting the updat-
er application again:
While downloading the update from the Inter-
net:
• Make sure your Internet connection is work-
ing properly.
• The application needs to know specifi c
details about your Bose® Solo 5 TV sound
system. To retrieve this information, fi rst insert
the selected thumb drive into the connector
labeled “Service” on the rear of your system.
The green light should turn amber and blink
for several seconds, then extinguish. When
the light goes out, remove the thumb drive and
reconnect to your computer.
• Wait until your computer instructs you to
remove the USB drive.
1.2 While updating your Bose® Solo 5 TV
sound system:
• Be sure your system is plugged in and pow-
ered on, and the green LED is solidly lit on the
system before inserting the USB drive.
• If you see a red LED on your Bose® Solo 5
TV sound system during the update, remove
the thumb drive from the system, unplug it
from the wall outlet for 1 minute and then plug
it back in. Make sure the system is powered
on (showing a solid green LED) and reinsert
the thumb drive.
• If the problem persists, contact Bose®
Customer Support at 1-877-335-2073 (US) or
1-877-701-2175 (Canada).