Bose SoundTouch 535 - Page 28

28 - English
Care and Maintenance
Problem What to do
Cannot complete
network setup
• Plug the SoundTouch
™
wireless adapter into the Bose link connector
on the control console.
• Connect the system to AC (mains) power.
• Select the correct network name and enter password.
• Connect the device and SoundTouch
™
system to the same Wi-Fi
®
network.
• Place the wireless adapter within range of the router.
• Enable Wi-Fi on the device (mobile or computer) you are using for
setup.
• If network name does not appear or is hidden, select
Manually Connect to Another Network on the
CONNECT TO HOME WI-FI NETWORK screen.
• Close other open applications.
• Test your internet connection by loading www.SoundTouch.com
• Restart your mobile device or computer, and router.
• Reboot your SoundTouch
™
system (refer to the help system in
the app).
• Uninstall the app, reset the system, and restart setup.
• Un-hide your network if it is hidden to complete setup.
Cannot connect
to network
• If your network has changed or to connect your system to another
network, refer to the Help system in the app.
• Connect to the network using an ethernet cable.
“SoundTouch
™
” or
“Bluetooth
®
” does
not appear in the
SOURCE menu
• Update the control console.
• Ensure the Bose link cable is fully connected to the wireless adapter
and the control console.
• Ensure the USB cable is fully connected to the wireless adapter and
the control console.
• Complete the Network Setup process in UNIFY. Refer to your
Lifestyle
®
SoundTouch
™
setup guide.
Cannot play
Bluetooth
®
audio
On your system:
• Pair a device (page 30).
• Try pairing a different device.
• See “No sound”.
• Set up SoundTouch
™
first, and perform all system updates.
• Clear the system’s pairing list using the SoundTouch
™
source:
- In the Bluetooth source, press on your remote.
- Select CLEAR LIST.
On your mobile device:
• Disable and re-enable the Bluetooth feature.
• Remove the system from the Bluetooth menu. Pair again.
• Refer to your Bluetooth enabled device’s documentation.