Welch
Allyn
Service Documentation
Part Number: 701627
Rev. G
Welch Allyn
701627 REV. G
Page 8 of 9
Customer complaints: Welch Allyn encourages all service centers to report customer complaints.
This information is valuable for the improvements of products.
All complaints where it is alleged, that our product has caused or contributed to a
death or a serious deterioration in the state of health of a patient, user or other
person, must be reported immediately to your local Welch Allyn Organization.
A serious deterioration in the state of health can include a life-threatening illness or a
condition necessitating medical intervention to prevent permanent damage.
Also all cases should be reported where the circumstances indicate, that the incident
was such that, if it occurred again, it may lead to death or serious deterioration in
health.
Yearly Calibration of
Professional units: NOTE: It is recommended the PRO-4000 device have an Operational
verification performed annually using the Model 9600 Plus Blackbody device.
In general, the accuracy for the PRO-4000 unit should be checked any time you
suspect the unit is not reading correctly.
Some countries, e.g. Germany, require by legislation a regular check of the
measuring accuracy for all medical devices used by professionals.
For infrared thermometers, this check must be done yearly and it is required to verify
the measuring accuracy for the full temperature range. This implies to test at three
different temperatures the correct reading and to document the results in a test
protocol.
If similar regulations should apply for your country, please contact your Welch Allyn
Service Center for details on necessary equipment and procedures. Please note that
the above described test procedure with the BB 3200 is not sufficient for this
purpose.
The 9600 PLUS Calibration device should be used to verify these parameters.
The PRO-4000 can’t be calibrated in the field. By using the Black Body device, you
can verify accuracy of the unit only.
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