Brother ADS-1300 - Your Brother Machine Cannot Scan over the Network

Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your
Brother Machine Cannot Scan over the Network
Your Brother Machine Cannot Scan over the Network
Related Models: ADS-1350W/ADS-1800W
Cause Action
(Your Brother machine suddenly
stopped scanning.)
• ADS-1350W
Open the Front Cover, and then press and hold
and simultaneously
for five seconds to restart the wireless network.
• ADS-1800W
1. Press
> Recover WLAN.
2. When your wireless device connects successfully, the machine displays
Connected. Press OK.
You did not select Accept in the
security alert dialog box during
the Brother Device installation,
applications’ start-up process,
or when using the scanning
features.
If you did not select Accept in the security alert dialog box, the firewall function of
your security software may be denying access. Some security software may block
access without showing a security alert dialog box.
To allow access, see your security software instructions or ask the manufacturer.
Your security software blocks
your machine's access to the
network. (The Network
scanning feature does not
work. )
• Windows
Configure the third-party Security/Firewall Software to allow Network scanning.
To add port 54925 for Network scanning, type the information below:
- in Name:
Type any description, for example Brother NetScan.
- in Port number:
Type 54925.
- in Protocol:
UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
• Mac
Reinstall the driver.
Your security software blocks
your machine's access to the
network.
The following port numbers are used for Brother network features:
• Network scanning
Port number 5566/Protocol TCP
• Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
For information about how to open the port, see the security software instructions or
ask the manufacturer.
Your Brother machine was not
assigned an available IP
address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the
Brother machine are correct and located on the same network.
For more information about how to verify the IP address and the Subnet Mask, ask
your network administrator.
You cannot connect the Brother
machine to the network using
wireless capabilities.
• ADS-1350W
If the Wi-Fi light on the Control Panel does not light up, the LEDs will indicate an
error status. Make a note of the error status and then correct the error.
See Related Information:Error and Maintenance LEDs.
• ADS-1800W
232