251
Troubleshooting
9-2. Solutions to print quality problems
With reference to the descriptions below, troubleshoot your problem.
Print is too light
Probable Cause Remedy Reference
Is the setting of an image editing
software application made
improperly, or is an image placed
in CMYK mode?
Edit the image. "5-3. Using other
applications >>P.70"
Have the printing conditions been
applied improperly, or does your
image data have insufficient color
saturation?
Using [Color Processing], adjust saturation or contrast
as appropriate.
"5-4-9. Set up the image
quality >>P.103"
Is a sufficient amount of ink left in
a cartridge?
Replace the old ink pouch with a new one. "7-1-1. Replacement of
ink pouch with a new one
>>P.169"
Is there any nozzle that does not
eject ink-jet droplets?
Perform [Head Cleaning] from the menu.
If no improvement is attained, follow the referenced
instructions.
"9-2-1. Recovery action to
be taken for such a nozzle
that is unable to eject
ink-jet droplets >>P.257"
Is initial settings after head
replacement configured?
With reference to, configure the initial settings after
head replacement.
"7-4-2. Initial settings after
head replacement
>>P.217"
Isn't the [Low Temperature Mode]
set to [Disable]?
Change the setting to [Enable (Normal)]. "8-11. Print Operation
Settings Under Low
Temperature >>P.234"
Horizontal stripe (banding) is found on printed material
Probable Cause Remedy Reference
Is there any nozzle that does not
eject ink-jet droplets?
Perform [Head Cleaning] from the menu.
If no improvement is attained, follow the referenced
instructions.
"9-2-1. Recovery action to
be taken for such a nozzle
that is unable to eject
ink-jet droplets >>P.257"
Do you print ink dots on a highly
water-absorbing print medium?
Set the print head's print direction to [Always
Uni-Directional].
Also, combine the color multiple pass printing with
the printing.
"8-1. Setting the print
direction >>P.229"
"5-4-6. Specify whether or
not to perform Multiple
Pass Printing >>P.98"
Is the platen positioned at too low
level?
Adjust the height of the platen corresponding to the
print medium before using it. You can use the platen
height adjustment lever to adjust the height of platen.
As a rough indication, adjust the height so that it is
lowered by one step from the limit height detected by
the obstacle sensor, and check that the platen is not
detected by the sensor.
"6-5. Placing print medium
in position >>P.148"
Is the firing timing well-timed? Adjust the ejection timing again. It is likely that the
setup value is incorrectly set after replacing a print
head or the platen with a new one, or after adjusting
the platen height.
"7-4-3. Firing adjustment
>>P.218"
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