HL-1850/1870N SERVICE MANUAL
6-3
1.3 Identify the Problem
If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section.
NOTE:
The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should
perform.
Error message
appears on LCD
display.
The printer does
not start printing.
3.1 'Paper Loading Problems'
3.2 'Paper Jams'
4. 'Software Setting Problems'
Paper jam occurs.
Printed image has
a problem.
6 'Image Defects'
3.3 'Paper Feeding Problems'
Printout is not
correct.
7 'Incorrect Printout'
The printer does not print.
Printed page has a problem.
2.1 'Operator Calls'
2.2 'Service Calls'
5. 'Malfunctions'
The printer does
not load paper.
Turn off and on the printer
power switch.
(The same error appers.)
8. 'Network Problem'
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