Brother HL-1870N - Page 211

HL-1850/1870N SERVICE MANUAL
6-27
S-2 Unable to print from application software under DOS.
User Check
(1) Check that the DOS application software interface settings match that of your printer.
(2) Check if the printer has any printer alarms active.
(3) Check if the appropriate printer is selected in your application software.
Possible cause Step Check Result Remedy
Failure inside
the printer
1 Is it possible to print the test
page with the method of 9.
INSPECTION MODE in this
Chapter?
No Identify the error type, then
refer to the specified section
of this chapter.
Main PCB
failure
2 Is it possible to print with
another PC and printer cable?
No Replace the main PCB.
Yes This problem may appear
under the specified system
environment. Check the
environment which the user
used.
S-3 Unable to print from application software with an Apple Macintosh Computer.
User Check
(1) Check that the supplied Macintosh printer driver is installed in the System Folder and it is
selected with Chooser.
(2) Check the PORT selection within the Chooser. It should match the port to which you physically
attached the printer cable.
Possible cause Step Check Result Remedy
Failure inside
the printer
1 Is it possible to print the test
page with the method of 9.
INSPECTION MODE in this
Chapter?
No Identify the error type, then
refer to the specified section
of this chapter.
Main PCB
failure
2 Is it possible to print with
another PC, printer cable and
RS-100M?
No Replace the main PCB.