CHAPTER 7 TROUBLESHOOTING
Confidential
7-8
Error message Remedy
Drum Life End Soon
• The drum is near the end of it's life. Purchase a new drum
unit to replace the current one. See 1.1 ‘Drum Unit’ in
Chapter 5.
Dust on Drum
• See 3.2 ‘Cleaning the Corona Wire ’ in Chapter 5.
Service Call
• Check the LED indication to identify the error.
3.3 Error Message Printouts
The printer will report problems by printing an error message as defined in the following table.
Take the corrective actions for the error message.
Error message Remedy
MEMORY FULL
• Press the Go button to print the data left in the printer.
Cancel the print job if you want to delete the data
remaining in the printer.
• Reduce the print resolution or reduce the complexity of
your document.
PRINT OVERRUN
• Press the Go button to print the data left in the printer.
Cancel the print job if you want to delete the data
remaining in the printer.
• If this does not clear the error, reduce the complexity of
your document or reduce the print resolution.
• Set page protection to AUTO by using the supplied
Windows
®
driver or RPC program.
• Change the following settings in the supplied Windows
®
driver and try again. The best combination of these
settings will vary depending on your document:
• Graphics Mode
• TrueType mode
• Use Printer TrueType
®
Fonts
RESOLUTION REDUCED TO
ENABLE PRINTING
(The printer has printed the
document at a reduced
resolution)
• Reduce the complexity of your document before you print
to prevent automatic reduction in the resolution.
*NOTE:
The communication parameter settings are printed on the Print Settings sheet. For details on
how to print the Print Settings page, see ’Print Settings’ in Chapter 8.
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