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Confidential
■ Error code 96
No paper in all trays.
<User Check>
- Load paper in any tray.
■ Error code 97
A paper size, which is not supported by the paper tray 1, is specified in the paper size of the
data.
Error code 98
A paper size, which is not supported by the paper tray 2, is specified in the paper size of the
data.
<User Check>
- Change the size of the paper loaded in each tray to a supported paper size.
■ Error code 99
The tray in which unsupported paper size is loaded is selected for duplex printing.
<User Check>
- Change the paper size of the specified tray to A4.
No Paper
Load <size> paper in Tray.
Step Cause Remedy
1 Engine PCB failure Replace the engine PCB ASSY.
2 Main PCB failure Replace the main PCB ASSY.
Size Error
Specify the correct paper size for Tray 1.
Size Error
Specify the correct paper size for Tray 2.
Step Cause Remedy
1 Engine PCB failure Replace the engine PCB ASSY.
2 Main PCB failure Replace the main PCB ASSY.
Size Error DX
Press Cancel. Specify the correct paper and load the same size paper as the
Printer driver setting.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
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