Difficulties Suggestions
To free up extra memory, you can turn off Fax Storage, print fax messages in
memory or cancel a delayed fax.
If the problem continues, ask the telephone company to check your telephone
line.
See Related Information: Turn Off Memory Receive.
See Related Information: Print a Fax Stored in the Machine's Memory.
See Related Information: Cancel a Fax in Progress.
See Related Information: Check and Cancel a Pending Fax.
If you often get transmission errors due to possible interference on the telephone
line or if you are using a VoIP system, try changing the Compatibility setting to
Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP.
Sent faxes are blank. Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
Vertical black lines when sending
a fax.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip.
See Related Information: Clean the Scanner.
Related Information
• If You Are Having Difficulty with Your Machine
• Set Dial Tone Detection
• Telephone Line Interference/VoIP
Related Topics:
• Troubleshooting
• Set Tone or Pulse Dialing Mode
• Choose the Correct Receive Mode
• Set Easy Receive
• Voice Mail
• Distinctive Ring
• Set the Number of Rings Before the Machine Answers (Ring Delay)
• Connect an External TAD
• Print Reports
• Clean the Scanner
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Cancel a Fax in Progress
• Check and Cancel a Pending Fax
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
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