Error Message Cause Action
Out of Fax Memory
The fax memory is full. Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
• Press c to select Partial Print to
copy the pages scanned so far.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Paper Size Mismatch
The paper size setting does not match the
size of paper in the tray.
-OR-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1. Check that the paper size you chose
on the machine's display matches the
size of the paper in the tray.
See Related Information: Change the
Paper Size and Paper Type.
2. Make sure you loaded the paper in a
Portrait position, by setting the paper
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper position, press c.
If you are printing from your computer,
make sure the paper size you chose in
the printer driver matches the size of
paper in the tray.
See Related Information: Print Settings
(Windows) or Print Options (Mac).
Refill Ink
The amount of remaining ink in one or
more of the ink tanks is low. The machine
will stop all print operations.
This error message may appear if the ink
dot counter is incorrect even if some ink
remains.
Refill the ink tank.
When you refill the ink tank, fill the ink up
to the upper line, or fill with all of the ink in
the bottle if it does not exceed the upper
line.
A message may appear on the LCD to
verify whether the ink tanks were refilled.
Press c (Yes) to reset the ink dot counter
for the refilled colour. Press d (No) for the
non-refilled colours.
See Related Information: Refill the Ink
Tanks.
• You can still scan even if the ink is low
or needs to be refilled.
Tray #1 Settings
MP Tray Settings
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Size Setting.
Tray not detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
correctly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
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