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Maintenance of the printer may be carried out as required. However, some environments (for example, dusty
environments) may require more frequent maintenance.
Cleaning the Platen Roller 5
Dirt and debris on the platen roller can cause the paper to be fed incorrectly (skewing the print image) and
degrade the print quality (distorting the print image).
Follow the procedure below to clean the platen roller:
a Turn the printer on and make sure no paper is loaded.
b Insert the cleaning sheet into the paper input slot. The text “CLEANING SHEET” should be upright and
face the front of the printer, as shown. The roller will pull the cleaning sheet into the starting position.
c Remove the backing paper on the upper half of the cleaning sheet, as shown.
Do not remove the backing paper from the lower half of the cleaning sheet.
d Press the (Feed) button for more than two seconds. The printer will feed and eject the cleaning sheet.
Printer Maintenance 5
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