Home > Routine Maintenance > Maintenance
Maintenance
Maintenance of the printer may be carried out as required. However, some environments may require more
frequent maintenance (for example, dusty environments).
>> Clean the Platen Roller
>> Clean the Printer’s Surface
>> Clear a Paper Jam
Clean the Platen Roller
Dirt and debris on the Platen Roller can cause the paper to be fed incorrectly (skewing the print image) and
degrade the print quality (distorting the print image).
1. Turn on the printer and make sure no paper is loaded.
2. Insert the cleaning sheet into the Paper Input Slot.
The text “CLEANING SHEET” should be upright and face the front of the printer, as shown. The roller will pull
the cleaning sheet into the starting position.
3. Remove the backing paper on the upper half of the cleaning sheet, as shown.
Do not remove the backing paper from the lower half of the cleaning sheet.
4. Press the Feed button for more than two seconds.
The printer will feed and eject the cleaning sheet.
• Do not attempt to clean the Platen Roller with any material other than the cleaning sheet.
• The cleaning sheet is for cleaning the Platen Roller only. Do not use it to clean any other part of the
printer.
• Contact Brother or your Brother dealer for a replacement cleaning sheet.
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