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Jam Rear The paper is jammed in the machine. Gently remove the jammed paper.
See Related Information: Paper is
Jammed in the Back of the Machine (Jam
Rear).
Make sure the paper guides are set to the
correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Low Temperature The room temperature is too low. After warming the room, allow the
machine to warm up to room temperature.
Try again when the machine has warmed
up.
No Device
No device found.
When configuring the Wi-Fi Direct
network, the Brother machine cannot find
your mobile device.
• Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the
Wi- Fi Direct network, make sure you
have entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
No Ink Cartridge An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it
slowly and firmly until it locks into place.
See Related Information: Replace the Ink
Cartridges.
No Paper Fed The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then follow
the LCD instructions.
• Remove and reload the paper, and
then follow the LCD instructions.
See Related Information: Load Paper.
The paper was not inserted in the center
position of the manual feed slot.
Remove the paper and reinsert it in the
center of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
The paper in the manual feed slot does
not stay straight when fed.
Using both hands, adjust the manual feed
slot paper guides to make sure there is no
gap between them and the paper, and
then press Black Start or Color
Start.
See Related Information: Load Paper in
the Manual Feed Slot.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Error Message Cause Action
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