Brother SP-1 - Other Problems

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• Troubleshooting

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Table of Contents2
Before You Use Your Machine5
Definitions of Notes6
Notice - Disclaimer of Warranties (USA and Canada)7
Trademarks8
Open Source Licensing Remarks9
Copyright and License10
Important Notes11
Introduction to Your Machine12
Before Using Your Machine13
Control Panel Overview14
Touchscreen LCD Overview15
Settings Screen Overview18
Enter Text on Your Brother Machine19
Access Brother Utilities (Windows)20
Uninstall the Brother Software and Drivers (Windows)21
USB / Ethernet Port Locations on Your Brother Machine22
Paper Handling23
Load Paper24
Load Paper in the Paper Tray25
Load Paper in the Manual Feed Slot32
Unprintable Area35
Paper Settings36
Acceptable Print Media39
Print44
Print from Your Computer (Windows)45
Print a Document (Windows)46
Cancel a Print Job (Windows)47
Print a Color Document in Grayscale (Windows)48
Prevent Smudged Printouts and Paper Jams (Windows)49
Use a Print Profile (Windows)50
Change the Default Print Settings (Windows)53
Print Settings (Windows)54
Print from Your Computer (Mac)58
Print from Your Mobile Device59
Network60
Supported Basic Network Features61
Configure Network Settings62
Configure Network Settings Using the Control Panel63
Wireless Network Settings64
Use the Wireless Network65
Use Wi-Fi Direct77
Enable/Disable Wireless LAN81
Print the WLAN Report82
Network Features85
Print the Network Configuration Report86
Reset the Network Settings to Factory Default87
Security88
Before Using Network Security Features89
Configure Certificates for Device Security90
Supported Security Certificate Features91
Step by Step Guide for Creating and Installing a Certificate92
Create a Self-Signed Certificate93
Create CSR and Install a Certificate from a Certificate Authority (CA)94
Import and Export the Certificate and Private Key98
Import and Export a CA Certificate101
Manage Multiple Certificates104
Use SSL/TLS105
Introduction to SSL/TLS106
Manage Your Network Machine Securely Using SSL/TLS109
Print Documents Securely Using SSL/TLS113
Use Snmpv3115
Manage Your Network Machine Securely Using Snmpv3116
Use Ipsec117
Introduction to Ipsec118
Configure Ipsec Using Web Based Management119
Configure an Ipsec Address Template Using Web Based Management120
Configure an Ipsec Template Using Web Based Management122
Use IEEE 802.1X Authentication for a Wired or a Wireless Network131
What Is IEEE 802.1X Authentication132
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)133
IEEE 802.1X Authentication Methods135
Send an Email Securely136
Configure Email Sending Using Web Based Management137
Send an Email with User Authentication138
Send an Email Securely Using SSL/TLS139
Mobile Connect140
Brother Artspira141
Brother Artspira Overview142
Connect Your Mobile Device to Your Machine Using Brother Artspira143
Print a Design Using Brother Artspira144
Print an Image Saved on Your Mobile Device Using Brother Artspira145
Airprint146
Airprint Overview147
Before Using Airprint (Macos)148
Print Using Airprint149
Troubleshooting152
Error and Maintenance Messages153
Printer Jam or Paper Jam158
Paper Is Jammed Inside and in the Front of the Machine (Jam Inside/ Front)159
Paper Is Jammed in the Front of the Machine (Jam Front)165
Paper Is Jammed in the Back of the Machine (Jam Rear)169
If You Are Having Difficulty with Your Machine171
Paper Handling and Printing Problems172
Other Problems176
Network Problems177
Airprint Problems184
Artspira Problems185
Check the Machine Information186
Reset Your Machine187
Reset Functions Overview188
Routine Maintenance189
Disposing of Used Consumables190
Replace the Ink Cartridges191
Clean Your Brother Machine194
Clean the Print Head from Your Brother Machine195
Clean the Print Head Using Web Based Management196
Clean the Print Head from Your Computer (Windows)197
Clean the Machine's LCD198
Clean the Outside of the Machine199
Clean the Machine's Printer Platen201
Clean the Paper Feed Rollers202
Clean the Base Pad204
Clean the Paper Pick-Up Rollers205
Check Your Brother Machine207
Check the Print Quality208
Check the Ink Volume210
Monitor Machine Status from Your Computer (Windows)211
Correct the Paper Feed to Clear Vertical Lines216
Change the Print Options to Improve Your Print Results217
Pack and Ship Your Machine218
Machine Settings220
Change Machine Settings from the Control Panel221
In the Event of Power Failure (Memory Storage)222
General Settings223
Print Reports234
Settings and Features Tables237
Change Machine Settings Using Web Based Management245
What Is Web Based Management246
Access Web Based Management247
Set or Change a Login Password for Web Based Management249
Appendix250
Specifications251
Supply Specifications254
Brother Help and Customer Support255

Brother SP-1 - Other Problems

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