Brother SP-1 - Page 182

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If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the drivers
(Windows) and the Brother software and reinstall the latest version of both.
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID (Network Name) and the Network Key (Password)
information and set them correctly.
Your Brother machine is not
connected to the wireless
network.
Print the WLAN Report to check the error code on the printed
report.
Wireless
I Want to Check that My Network Devices are Working Correctly
Cause Action Interface
Check that your Brother
machine, access point/
router, or network hub is
turned on.
Check the following:
• The power cord is connected correctly and the
Brother machine is turned on.
• The access point/router or hub is turned on and its
link indicator is blinking.
• All protective packaging has been removed from the
machine.
• The ink cartridges are installed correctly.
• The Top Cover and the Jam Clear Cover are fully
closed.
• Paper is inserted correctly in the paper tray.
• (For wired networks) A network cable is securely
connected to the Brother machine and to the router or
hub.
Wired/Wireless
Check that you can "ping"
the Brother machine from
your computer.
Ping the Brother machine from your computer using the IP
address or the node name in the Windows command prompt
or Mac Terminal application:
ping <ipaddress> or <nodename>.
• Successful: Your Brother machine is working correctly
and connected to the same network as your computer.
• Unsuccessful: Your Brother machine is not connected to
the same network as your computer.
Windows:
Ask your administrator about the IP address and the subnet
mask, and then use the Network Connection Repair Tool.
Mac:
Confirm that the IP address and the Subnet Mask are set
correctly.
Wired/Wireless
Check that your Brother
machine is connected to the
wireless network.
Print the WLAN Report to check the error code on the printed
report.
Wireless
Related Information
Related Information
• Network Problems
• Check Network Devices Using the Ping Command
Related Topics:
• Print the WLAN Report
• Use the Network Connection Repair Tool (Windows)
• Wireless LAN Report Error Codes
• Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
• Use Wi-Fi Direct
®
• Print the Network Configuration Report
Cause Action Interface