BT Accord 10 User Manual

Installation Guide and User Manual
For BT Accord 10 and BT Accord 20 Telephone Headsets
BT Accord 10 universal telephone headset for BT Converse telephones and most
other corded telephones and telephone systems
BT Accord 20 universal telephone headset with noise-cancelling microphone for BT
Converse telephones and most other corded telephones and telephone systems.
The BT Accord 20 has a noise cancelling microphone which can help reduce the
background noise frequently heard in busy offices or call centres.
Package includes:
• BT Accord telephone headset (model 10 or 20 depending on your purchase)
• BT Accord configuration switch
Replacement parts and accessories are available from your usual supplier or from
www.easidirect.co.uk
BT Accord 10 + 20 manual pdm 15/6/04 5:36 pm Page 1

BT Accord 10 Specifications

General

Brand	BT
Model	Accord 10
Category	Headsets
Language	English

Summary

Installing Your Headset

Direct Connection

Connects the headset directly to telephones with a dedicated headset port without needing a configuration switch.

Connection Using the Configuration Box

Connects the headset via a configuration box for telephones without dedicated headset ports.

Using the Configuration Switch

Quick Disconnect Feature

Troubleshooting Common Issues

Addressing Audio Problems

Adjusts configuration switch settings to resolve audio issues like whining or crackling.

Caller Cannot Hear You

Ensures the mute button is not pressed when the caller cannot hear you.

Cannot Use Handset

Verifies headset selection and correct connection of handset and headset.

Product Information and Support

Safety Advice

Advises keeping the headset away from liquids, seeking qualified repair advice, and operating at safe volumes.

BT Accord Helpline

Provides contact information for assistance with BT Accord headsets.