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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
You’ll need to subscribe to
your network provider’s
Caller Display service for this
feature to work. You might
have to pay a fee. For more
information on BT Calling
Features, go to bt.com/
callingfeatures
For the caller’s name to be
displayed, make sure you’ve
stored the full telephone
number in your contacts list,
including the dialling code.
There are some incoming
calls where a number is not
displayed and a network
Unavailable = number is
unavailable
Withheld = number has
been withheld
International = International
number
Operator = call from
the operator
Payphone = call from
a payphone
Ringback = a ringback call
Caller Display
If you’ve subscribed to a Caller
Display service, you’ll be able to
see your caller’s number on your
handset display (provided it’s not
withheld) before you answer a call.
If your caller’s name is stored in
your contacts list and it matches
the number calling, you’ll see the
caller’s name on the display instead.
If you haven’t subscribed to a Caller
Display service Incoming call will be
displayed when you receive a call.
Calls list
The Calls list holds up to 20
incoming (missed and answered)
calls. The date and time of the call is
also stored. If you haven’t subscribed
to a Caller Display service, no
number will be displayed for
incoming calls.
Calls are listed in chronological order
made call at the top of the list.
When the list is full and a new call is
be deleted automatically.
The Calls list can hold numbers up
to 24 digits and names up to 12
characters.
Caller Display and the Calls List
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