with your vehicle can be handled by your selling
or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Buick has
empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern to
your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP
ONE
--
Discuss
your
concern with a member
of dealer management. Normally, concerns can be quickly
resolved at that level.
If
the matter has already been
reviewed with the Sales, Service, or
Parts
Manager, contact
the owner
of
the dealership or the General Manager.
STEP
TWO
--
If after contacting a member
of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Buick Customer Assistance Center by
calling 1-800-521-7300. In Canada, contact GM
of
Canada Customer Assistance Center
in
Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
For help outside
of
the United States and Canada, call
the following numbers as appropriate:
In
Mexico: (525) 625-3256
In
Puerto Rico: 1-800-496-9992 (English) or
e
In
the
U.S.
Virgin Islands: 1-800-496-9994
0
In the Dominican Republic: 1-800-751-4135
(English) or 1-800-751-4136 (Spanish)
1-800-496-9993 (Spanish)
In the Bahamas: 1-800-389-0009
In
Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0122
In
all other Caribbean countries: 1-809-763-13 15
In
other overseas locations, call GM North American
Export Sales in Canada at 1-905-644-4112
8-2
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