Fault Possible Cause Solution
Vehicle or charging pile
fails.
If there is any fault prompt for the charging pile
or the vehicle, it is recommended to contact a
BYD authorized dealer or service provider.
Charging
●
Check before charging:
●
Check the charging device for
abnormalities such as cracked
housing, worn cable, rusted plug, or
foreign materials.
●
Do not charge when the charging
connection becomes loose.
●
Make sure the port is clear of uids
or foreign objects, and its metal
terminals are not rusty or corroded.
●
In any of these cases, do not charge.
Otherwise, personal injury may occur
due to short circuit or electric shock.
Using Mode 2 Charging Cable
1. Equipment
●
Connect the vehicle to an outlet that
meets local standards to charge the
vehicle.
●
A household socket meeting local
standards must be used in order to
avoid line damage or tripping due to
high-power charging, which may eect
the normal use of other devices.
●
This Mode 2 charging cable includes
a power plug (complying with local
standards), a charging connector, a
control box, and a charging cable.
The plug is connected to a standard
household power socket, and the
charging connector to the vehicle's
charge port.
●
Charging time: Refer to the charging
time message on the instrument
cluster or infotainment touchscreen.
CAUTION
●
Contact a BYD authorized dealer
or service provider, or a
BYD authorized technician, to
select the appropriate power
supply according to the charging
equipment requirements.
●
Charging equipment grounding
instructions: The equipment must
be properly grounded. In the
event of failure or damage to the
equipment, the grounding cable
provides a minimum impedance
to circuit discharge and thereby
reducing the risk of electric shock.
●
The power plug must match
a properly installed and well-
grounded power supply outlet.
REMINDER
●
The charging cable must not be
placed in a spiral during charging,
as this will aect heat dissipation.
●
See the charging instructions for
specic charging precautions.
WARNING
●
See "Charging Instructions" for
charging safety warnings.
●
The highest working temperature
allowed for the product is 50°C.
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