Cadillac dealers have
the
facilities, trained technicians
and up-to-date information to promptly addressmy
concerns
you
may. have. However,
if
a,concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP
ONE
--
Discuss your concern with a member
of
dealership management. Normally, concerns can
be quickly resolved at that level.
If
the matter has
already been reviewed with the Sales, Service
or
Parts
Manager, contact the owner
of
the dealership
or
the
General Manager.
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