For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
@
Your name, address, home and business
telephone numbers
8
Vehicle Identification Number (This is available
from the vehicle registration or title,
or
the
plate at
the top left
of
the instrument panel and visible
through the windshield.)
Dealership name
and
location
Vehicle delivery date and present mileage
Q
Nature
of
concern
We encourage
you
to
call
us
so
we
can give
your
inquiry
prompt attention. However, if you wish to write
Cadillac, address your inquiry
to:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
30009 Van
Dyke
P.O.
Box
9025
Warren,
MI
48090-9025
In
Canada,
write
to:
General Motors
of
Canada Limited
Customer Communication Centre, 163-005
1908
Colonel Sam Drive
Oshawa, Ontario
L1H
8P7
Refer to your
Warranty
and Owner Assistance Infomation
booklet for addresses
of
GM
Overseas offices.
When contacting Cadillac, please remember that your
concern will likely be resolved in the dealership, using
the dealer’s facilities, equipment and personnel. That
is
why
we
suggest you follow Step One first if you have
a
concern.
xt
’lo
assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Cadillac has
TTY
equipment availabk at its Customer
Assistance Center. Any
TTY
user can communicate with
Cadillac
by
dialing: 1-800-833-CMCC.
(TTY
users in
Canada can
dial
1-800-263-3830.)
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