Wherever you drive in the United States or Canada,
an
advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location
within
a
30
mile
(50
km)
radius, of a
participating Cadillac dealership.
If
beyond this radius,
we will arrange
to
have your car towed to the nearest
Cadillac dealership.
Dial the toll-free Roadside Service number:
1-800-882-1112.
An
experienced Roadside
Service Advisor
will
assist you and request the
following information:
@
A
description of the problem
@
Name, home address, home telephone number
@
Location
of
your Cadillac and number
you
are
0
The model year, Vehicle Identification Number
calling
from
(VIN),
mileage and date
of
delivery
oadside
Service
for
the
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties
or
are
speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone
('ITY)
in the Roadside Service Center.
Any customer who has access to a
(my)
or
a
conventional teletypewriter can communicate
with
Cadillac
by
dialing from the United States or Canada
1-800-833-CMCC
--
daily,
24
hours.
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