Cadillac Owner PrivilegesTM
Roadside Service provides several Cadillac Owner
PrivilegesTM at “no charge,” throughout your Cadilac
Warranty Period
-
48
months/50,000 miles
(80
000
km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption
-
If your trip is interrupted due
to
a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80
000
km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available
to
assist you over the phone. A
dealer technician,
if
available, can travel
to
your location
within a 30 mile
(50
km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange
to
have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toli-free Roadside Service number:
1-800-882-1 1 12. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identification Number
(VIN), mileage and date
of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared
to
assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside Service
Center.
Any customer who has access
to
a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438
-
daily, 24 hours.
7-6
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