336 Customer Information
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience allows interaction with
Cadillac and keeps important
vehicle-specific information in one
place.
Membership Benefits
E (Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information) :
View maintenance schedules and
OnStar vehicle diagnostic
information. Schedule service
appointments.
I (Service History) : View
printable dealer-recorded service
records and self-recorded service
records.
D (Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r (Warranty Tracking
Information) : Track the vehicle’s
warranty information.
J (Recall Information) : View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 330.
H (Other Account Information) :
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F (Live Chat Support) : Chat with
online help representatives.
w (Charging and Efficiency) :
View the battery status, charging
information, and mileage history.
x (Remote Commands) :
Remotely start/stop the vehicle,
activate the horn and lights alert,
and lock/unlock the vehicle.
Requires an Android™ or iPhone
®
and an active OnStar subscription.
See my.cadillac.com to register the
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and
warranty information.
.
Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Feature Articles and Auto Care
Sections.
.
Download owner manuals.
.
Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-888–811-1926.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
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