Customer Information 353
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience allows interaction with
Cadillac and keeps important
vehicle-specific information in one
place.
Membership Benefits
E : Download owner manuals and
view vehicle-specific how-to videos.
G : View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I : View printable dealer-recorded
service records and self-recorded
service records.
D : Select a dealer and view
locations, maps, phone numbers,
and hours.
r : Track your vehicle’s warranty
information.
J : View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number
(VIN) 0 346.
H : View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F : Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and
warranty information.
.
Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
.
Download owner manuals.
.
Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
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