15
within five years of original purchase. This warranty ap-
plies when the convection oven is put to normal house-
hold use and is operated and cared for according to the
instructions. Minor imperfections, surface markings as a
result of shipping, and slight color variation in the nonstick
coating are normal. This excludes damage from misuse or
abuse, such as improper cleaning, use of metal utensils,
neglect, accident, alteration, fire, theft, or use in a com-
mercial establishment.
This warranty excludes all incidental or consequential
damages, except in those states that do not allow the
exclusion or limitation of these damages.
If You Have a Warranty Claim
If you believe you have a defective product, send the
product, freight pre-paid, with a letter explaining the
defect, to this address:
Calphalon Consumer Returns
315 Matzinger Rd. Ste. C
Toledo, OH 43612
All items must be shipped freight pre-paid. Please use
a package delivery service able to track and/or insure
your return items – we recommend DHL, UPS or FedEx
ground service. All appliances confirmed as defective
(as described) will be replaced, free of charge, with an
identical item or, if the item is no longer available, with
a comparable product. Warranty replacements will be
processed within 10 to 15 business days after receipt.
Please call Calphalon Consumer Relations at
1-800-809-7267 if you have additional questions.
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