Candy CCE3T620ES - Page 11

TROUBLESHOOTING
The inside light bulb does not turn on.
● No electricity.
 The power cable is not properly plugged in.
 Check if the appliance is switched off (see Temperature
Adjustment).
 Check the power socket is working correctly (e.g. with another
electric device).
● Holiday Mode is activated.
 Deactivate Holiday mode.
The internal temperature of
the refrigerator and/or freezer is not
cold enough.
● The doors are not closed.
 Check that the door and gaskets close properly.
● The doors are frequently opened.
 Avoid opening the doors unnecessarily for some time.
● Incorrect temperature setting.
 Check the temperature setting and, if possible, set a lower
temperature (see Temperature Adjustment).
● The refrigerator and/or freezer are too full.
 Wait for the temperature of the refrigerator/ freezer to stabilise.
 Avoid filling the refrigerator and freezer excessively.
● The surrounding temperature is too low.
 Move the unit to a warmer place or heat the current room.
● Warm items have been stored.
 Always allow items to cool before storing them.
The food in the refrigerator freezes.
● Incorrect temperature setting.
 Check the temperature setting and, if possible, increase
the temperature.
● Food in contact with the back wall.
 Keep the food away from the refrigerator’s back wall.
The bottom of the refrigerator
compartment is wet or water
droplets are present.
● The drain hose could be clogged.
 Clean the drain hose with a stick or similar item to allow
the water to drain.
Presence of drops of water or frost on
the rear wall of the refrigerator.
● Depending on the function, drops of water
or frost form on the rear wall of
the refrigerator during operation.
 It is not a defect.
● Warm items have been stored.
 Always allow items to cool before storing them.
● There are open food containers or liquids.
 Always cover food and liquids.
● The doors are not closed.
 Check that the door and gaskets close properly.
● The doors are frequently opened.
 Avoid opening the doors unnecessarily for some time.
Presence of water in the vegetable drawer.
● Lack of air circulation.
 Verify that your appliance is not too full.
● Vegetables and fruit with too much moisture.
 Wrap the fruit and vegetables in plastic materials, e.g. cling film,
bags or containers.
The motor runs continuously.
● The doors are not closed.
 Make sure the doors are closed and check the seals close
properly.
● The doors are opened frequently.
 Avoid opening the doors unnecessarily for some time.
● Ambient temperature is very high.
 Verify that the ambient temperature is in the range set out in
the specifications on the appliance tag.
 Set the display screen/thermostat to a warmer temperature.
● The appliance has been off (no power)
for some time.
 It normally takes the appliance 8-12h to cool completely.
The frozen food is thawing.
● Surrounding temperature is too low.
 Move the unit to a warmer place or heat the current room.
● The freezer door is not closed.
 Make sure the door is closed and that the gasket is sealing properly.
Fridge door alarm.
● Fridge door alarm (acoustic beep) activates
whenever the door is left open for more than
3 minutes.
 Avoid leaving the door open when not needed. The beep ceases
when the door is closed.
The appliance makes noises such as
gurgling, buzzing, clicking, creaking.
● No breakdowns. An engine is running,
e.g. refrigeration unit, fan. The refrigerant
flows into the pipes. Motor, switches and
solenoid valves are switched on or off.
 No action needed.
● The appliance is not located on level ground.
 Adjust the feet to level the appliance.
● The appliance touches an object around it.
 Remove objects around the appliance.
The appliance does not cool,
the temperature and lighting indicators
are on.
● Demo mode is activated.
 Deactivate DEMO mode.
Strong ice and frost in the freezer
compartment.
● The items were not adequately packaged.
 Always pack the items well.
● A door/drawer of the appliance is not tightly
closed.
 Close the door/drawer.
● The door/drawer has been opened too
frequently or for too long.
 Do not open the door/drawer too frequently.
● The door/drawer gasket is dirty, worn,
cracked or mismatched.
 Clean the door/drawer gasket or replace it with a new one.
● Something on the inside prevents
the door/drawer from closing properly.
 Reposition the shelves, door racks or internal containers to allow
the door/drawer to close.
The sides of the appliance are warm.
● This is normal.