Candy CE 104/1 - REFERENCE CHECK LIST Before calling an Engineer; Troubleshooting: No Function or Water Loading; Troubleshooting: Water Leaks or Discharge Problems; Troubleshooting: Spin Issues & Vibrations

CHAPTER 13
FAULT CAUSE
REMEDY
1 . Does not function
on any
programme
Mains plug not plugged In
Insetl plug
Mains switch not on
Turn on mains switch
No power
Check
Electric circuit fuses failure
Check
Load door open
Close load door
2. Does not load
water
See cause 1
Check
Inlet tap fumed off
Turn on water Inlet tap
Timer not set correctly
Set timer on correct position
3. Does not discharge
water
Discharge tube bent
Straighten discharge tube
4. Water on floor
around washing
machine
Leak from the washer between the tap
and Inlet lube
Replace washer and tighten the tube
on the tap
5. Does not spin
The washing machine has not
discharged water
Walt a few minutes until the machine
discharges water
"No spin " selling (some models only)
Turn the programme dial onto spin
setting
Some mode/s feature an "out of
balance " control to prevent spin under
these conditions.
Distribute the washing evenly around
the drum and reselect the spin
programme
6. Strong vibrations
during spin
Washing machine not perfectly level
Adjust special feet
Transit brackets not removed
Remove transit brackets
Wash load not evenly distributed
Distribute the washing evenly
If the fault should persist , contact a Candy Service Centre. For prompt servicing, give the model of the washing
machine, to be found on the label placed on the cabinet Inside of the porthole or on the guarantee
certificate.
Important
1 The use of environment friendly detergents without phosphates may produce the following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites In suspension. This does not
compromise the efficiency of the rinses.
- The presence of while powder (zeolites) on the washing at the end of the washing cycle. This does not
remain Incorporated In the fabric and does not alter the colour.
- The presence of foam In the Iasi rinse water which Is not necessarily a sign of Inadequate rinsing.
- The non-Ionic surface-active agents present In the composition of washing machine detergents are often
difficult to remove from fhe washing Itself and, even in small quantities, may produce visible signs of the
formation of foam.
- Carrying out further rinses, in cases such as this, Is not useful.
2If your washing machine falls to function, carry out the above-mentioned checks before calling the Candy
Technical Assistance Service.