8-3
Troubleshooting and Uninstallation
Uninstallation Procedure
● Before beginning the software uninstallation, close any other software you are using and
disconnect the interface cable from your computer.
● When you have moved the software in the folders, control panels and extensions to be
deleted to the Trash, select [Empty Trash] from the [Special] menu and empty the Trash.
You cannot reinstall the software until you have emptied the Trash.
● The uninstallation procedure of ImageBrowser is different from that of the other programs.
Use the procedure in “Uninstalling ImageBrowser” (➞8-4) to uninstall it.
Uninstalling the Software
This section uses the Plug-In Module as an example to illustrate how to uninstall the software.
The same procedure can be used to uninstall other software products, with the exception of
step 3 and 4. These steps are only required when you uninstall the Plug-In Module.
1
Display the folder containing the [Camera Plug-In] folder.
● Open the [Canon Utilities] folder.
2
Drag the [Camera Plug-In] folder to the Trash and empty the
Trash.
3
Drag the Plug-In Module you copied to the Trash and empty the
Trash.
● Drag [Canon Camera Plug-In 4] that you copied to the [Plug-Ins] folder for your
application program to the Trash and empty the Trash.
● If you use the Photoshop 5.0 LE application bundled, drag the [Canon Camera
Plug-In 4] file that was copied into the [Import/Export] folder inside the [Plug-Ins]
folder to the Trash and then empty the Trash.
4
Drag the [CanonDCLibs] folder in the [Extensions] folder to the
Trash and empty the Trash.
● When you drag the folder to the Trash, take great care not to delete any important
images at the same time.
● When uninstallation ends, restart your computer.
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