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COMMON OPERATIONAL QUESTIONS (FAQs)
The following items are operational items that may come up as questions during normal
operation.
1. The awning motor is equipped with a thermal protection circuit to protect the motor from
overheating. Operating the awning repeatedly over a short time period may cause the
circuit to sense a overheat condition and shut off the motor. If this occurs, wait
approximately 15 minutes to allow the motor to cool then operate the awning in normal
fashion.
2. The awning seems to extend and retract slowly. Normal operation time is 28-35 seconds
to extend or retract. If the power supply is on the low side of the acceptable voltage range
(10VDC-14VDC) the awning will move slower.
3. The awning may appear to move jerkily. When the fabric is rolled out, the Alumaguard
or Uniguard may "bounce" creating a wave like motion in the canopy fabric. This will
create the appearance of moving jerkily.
4. With Uniguard, the awning sticks or hangs up. When Uniguard is installed with a vinyl
canopy, the vinyl will have a tendency to "cling" to the Uniguard when not used over an
extended period. Open and close the awning in short bursts 2 or 3 times, the awning will
then open normally.
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