Case IH MAXXUM 140 - Foreword

INTRODUCTION
Foreword
TechnicalInformation
Thismanualhasbeenproducedbyanewtechnicalinformationsystem.Thisnewsystemisdesignedtodeliver
technicalinformationelectronicallythroughCD-ROMandinpapermanuals.AcodingsystemcalledICEhasbeen
developedtolinkthetechnicalinformationtootherProductSupportfunctionse.g.Warranty.
Technicalinformationiswrittentosupportthemaintenanceandserviceofthefunctionsorsystemsonacustomers
machine.Whenacustomerhasaconcernonhismachineitisusuallybecauseafunctionorsystemonhismachine
isnotworkingatall,isnotworkingefciently,orisnotrespondingcorrectlytohiscommands.Whenyourefertothe
technicalinformationinthismanualtoresolvethatcustomersconcern,youwillndalltheinformationclassiedusing
thenewICEcoding,accordingtothefunctionsorsystemsonthatmachine.Onceyouhavelocatedthetechnical
informationforthatfunctionorsystemthenyouwillndallthemechanical,electricalorhydraulicdevices,compo-
nents,assembliesandsubassembliesforthatfunctionorsystem.Youwillalsondallthetypesofinformationthat
havebeenwrittenforthatfunctionorsystem,thetechnicaldata(specications),thefunctionaldata(howitworks),
thediagnosticdata(faultcodesandtroubleshooting)andtheservicedata(remove,installadjust,etc.).
ByintegratingthisnewICEcodingintotechnicalinformation,youwillbeabletosearchandretrievejusttheright
pieceoftechnicalinformationyouneedtoresolvethatcustomersconcernonhismachine.Thisismadepossibleby
attaching3categoriestoeachpieceoftechnicalinformationduringtheauthoringprocess.
TherstcategoryistheLocation,thesecondcategoryistheInformationTypeandthethirdcategoryistheProduct:
•
LOCATION-isthecomponentorfunctiononthemachine,thatthepieceoftechnicalinformationisgoingto
describee.g.Fueltank.
•
INFORMATIONTYPE-isthepieceoftechnicalinformationthathasbeenwrittenforaparticularcomponentor
functiononthemachinee.g.CapacitywouldbeatypeofTechnicalDatathatwoulddescribetheamountoffuel
heldbytheFueltank.
•
PRODUCT-isthemodelthatthepieceoftechnicalinformationiswrittenfor.
Everypieceoftechnicalinformationwillhavethose3categoriesattachedtoit.Youwillbeabletouseanycombination
ofthosecategoriestondtherightpieceoftechnicalinformationyouneedtoresolvethatcustomersconcernonhis
machine.
Thatinformationcouldbe:
•
thedescriptionofhowtoremovethecylinderhead
•
atableofspecicationsforahydraulicpump
•
afaultcode
•
atroubleshootingtable
•
aspecialtool
84276322A31/05/2010
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