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12 Warranty Information
Castle, Inc. uses only the highest quality stocks available for the construction of our
machines. The Castle 110 is warranted for one (1) full year from the date of purchase
against workmanship or stock defects under normal use and service. Castle, Inc. is
not responsible for failures or injuries due to negligence, misuse, alteration,
unauthorized service, or accidents.
Owners of new machines are obligated to contact Castle before contracting for or
attempting warranty repairs or service.
If Castle technicians determine that reasonably simple adjustments or tests are
necessary in delivering remedy to a failed machine, owners of warrantied machines
are obligated to exercise due diligence while assisting in the execution of these simple
adjustments or tests.
When a problem cannot be resolved via telephone support, Castle Inc. will, at its
expense, send replacement parts and instructions to the purchaser necessary to cure
the defect. Castle will not be responsible for providing labor on repairs that are
deemed reasonable for the owner to accomplish. Castle, Inc., at its sole discretion, will
elect to either repair (by a Castle technician) or replace a machine in the case of
warranty issues that exceed reasonable owner repair expectations. Alternatively,
Castle will factory repair any machine provided the machine is returned to Castle,
shipping prepaid, within the warranty period.
Castle Inc. will not, under any circumstances, be liable for consequential,
incidental, special or exemplary damages, or for loss of time, revenue or
production. Further, Castle Inc. disclaims any warranty, expressed or implied,
as to the merchantability or fitness of a Castle product for any particular
purpose.
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