cecotec CONGA 7490 ULTIMATE X-TREME - Troubleshooting; Common Issues and Solutions

62
ENGLISH
- To replace the battery, follow the instructions below:
1. Unscrew the screws on the lower housing, remove the latter, and take out the battery.
2. Insert the new battery.
3. Put the battery and the lower housing back in place and re-tighten the screws.
5. TROUBLESHOOTING
Problem Possible cause and solution
The robot vacuum
cleaner does not switch
on or does not clean.
The robot vacuum cleaner does not work when battery is low.
Allow it to charge before operation.
The room temperature is below 0 ºC or above 40 ºC.
The robot vacuum
cleaner cannot charge
or return to the
charging base.
There are too many obstacles near the charging base. Relocate
the charging base to an area free of obstacles.
Clean the charging terminals of both the charging base and the
robot vacuum cleaner.
Make sure the robot vacuum cleaner is switched on.
The robot vacuum cleaner is too far away from the charging
base. Place it closer and try again.
The robot vacuum
cleaner does not work
properly.
Turn o the robot vacuum cleaner and turn it on again.
Reset the robot vacuum cleaner by pressing the side Reset
button.
The robot vacuum
cleaner makes a
strange noise during
operation.
The main brush, side brush, or omnidirectional wheel are
blocked or tangled. Stop the robot vacuum cleaner and clean
them.
The robot vacuum
cleaner does not clean
eciently or doesn’t
pick up all the dirt.
The tank is full. Empty it and clear the high-eciency lter if it
is blocked.
The high-eciency lter is blocked. Clean it.
The main brush is blocked or tangled. Clean it.