Cellink BIO X6 - Troubleshooting Common Issues

BIO X6 User Manual v. 1.0 138
Read all general guidelines, warnings, and cautions before performing any
maintenance on the BIO X6.
Always turn the power switch OFF and disconnect the power cord before you
clean or perform maintenance on the product
10.2.2 Troubleshooting quick guide
Problem
Cause
Remedy
The system does not
power up properly.
The electricity supply
has been cut off at
the main.
Test another outlet and ensure
nothing else is connected to the outlet.
Check the voltage input on the outlet
to ensure it matches the required
voltage on the back of the BIO X6.
The printbox is not
moving or freezes
during print.
Bioprinter is not
homed.
Home the bioprinter in the Move and
Calibrate menu.
Dust and debris on
shaft guide and
screw.
Make sure the X- and Y-rails are
clean; follow the maintenance guide to
clean the rails.
The output pressure
on the printheads is
failing.
Tube inserted
incorrectly into the
pneumatic port.
Make sure the tubes are correctly
fitted to the printhead and firmly
connected to the desired pneumatic
port.
Tubing is bent or
pinched.
Ensure tubing is straight and not bent.
Clogged nozzle.
Replace or clean the nozzle.