RECEIVING A CALL ON YOUR PRIME LINE
• Set rings and line indicator flashes.
• Lift handset to answer.
RECEIVING A CALL ON ANOTHER LINE
• Set rings and line indicator flashes.
• Press line key.
• Lift handset to answer.
CALLING AN OUTSIDE NUMBER
• Select a free line.
• Local Calls – Dial the outside access code (if
applicable) + 10-digit telephone number (area
code + 7-digit number).
• Long Distance Calls – Dial outside access code (if
applicable) + 1 + 10- digit telephone number (area
code + 7-digit number).
CALL DISPLAY BLOCKING
Display Blocking prevents your name and phone
number from appearing on a display screen on a
per-call basis. “Private Name/Number” or
“Unknown Name/Number” will be displayed
instead of your phone number and name.
To Activate
• Dial *967 before dialing outside access code +
10 digit number.
PLACING A CALL WITH HANDSET ON-HOOK
• Select a free line.
• Dial tone is heard through speaker.
• Dial number.
• When ringing starts, lift handset.
• If called number is busy or no answer, press RLS
key to disconnect.
PLACING A CALL WITH HANDSET OFF -HOOK
From Your Prime Line
• Lift handset and dial number.
From Another Line
• Press a free line key.
• Lift handset and dial number.
VOLUME CONTROL
Eight volume levels are available. Volume can be
adjusted only when tones are heard through the
speaker.
• Use VOL UP or VOL DOWN keys to increase or
decrease volume by one level each time key is
pressed.
• When desired volume level is reached, press VOL
UP and VOL DOWN keys simultaneously to lock
volume level.
LAST NUMBER REDIAL
Lets you dial the last number you had manually
dialed from your phone.
• Select a free line.
• Press the # key twice.
TRANSFER
Lets you transfer an active call to another party.
• Call on line.
• Press TRANSFER or CONFERENCE key.
• Dial internal or external number (see note 1).
• Announce call.
• Press TRANSFER or CONFERENCE key.
• Replace handset or press RLS key.
NOTE 1: If no answer, busy or misdial, press RLS and
the flashing line key to return to the original party.
CONFERENCE
Lets you establish a conference call with 2 internal
and/or external parties.
• First party on line.
• Press CONFERENCE key.
• Dial 2
nd
number (see note 1).
• Announce conference.
• Press CONFERENCE key.
CONSULT PRIVATELY
While active on one call, you can call another party,
talk privately, and then return to your original
party.
• Call on line.
• Press TRANSFER or CONFERENCE key.
• Dial 2
nd
number (see note 1)
• Consult privately.
• Press RLS key or wait for 2
nd
party to hang up and
press flashing line key to return to original party.
HOLD/AUTOMATIC HOLD
Allows you to put an active call on “hold” manually
or automatically. Your line will appear busy to other
callers. Held party hears music if your company
subscribes to it.
To Hold A Call Manually
• Press HOLD key. Line indicator flashes.
• To return to the call, press the flashing line key.
To Hold A Call Automatically in Order to Place
Another Call
• Select a free line (existing call is automatically
put on hold).
• Dial number.
• When second call is completed, press RLS key
and the flashing line key to return to the held
party.
USER GUIDE
MULTI-LINE
BUSINESS TELEPHONES
M5208
M5209
M5216
M5312
M5316
CENTREX
mts.ca
o DIRECTED CALL PICKUP
Lets you answer any ringing telephones in your
company.
• Select a free line.
• Dial access code
*
79.
• Dial extension number of line to be answered.
• You are connected to the caller.
o CALL WAITING
While talking on a call, a tone heard through the
speaker notifies you that another call is waiting. If
you do not answer the waiting call within a
specified time and your line is programmed with
Preassigned Call Forward No Answer, the call may
forward there providing your company has
subscribed to this option.
• CALL WAITING key indicator flashes.
• Press CALL WAITING key (original call is
automatically placed on hold).
• You are connected to the waiting call.
• To return to the original call, press flashing line
key (waiting call is automatically placed on
hold).
• You may flip-flop between calls as often as you
wish.
• Press RLS key when completed with one call.
• Press flashing line or CALL WAITING key to be
reconnected to the remaining call.
o CAMP-ON
While talking on a call, a short buzz is heard to
notify you that another call has been transferred to
you from the Main Answering position. If you do
not answer the camped-on call within a specific
time, the call will return to the originating station.
• Terminate, transfer or PARK the existing call.
• Replace handset.
• Telephone rings, answer second call.
o INTERCOM
Establishes a call over the speaker between two
designated telephones. If you are on your phone
when an I/C call comes in, you hear a single buzz
through the speaker and the I/C key indicator
flashes. You may place your call on hold to answer
the I/C call.
To Place an Intercom Call
• Press l/C key.
• Lift handset.
• Ringing is heard.
• When ringing stops, you are connected to the
other set’s speaker.
• Deliver your message.
To Answer an Intercom Call
• Press I/C key.
• Lift handset.
• A two-way conversation may be held.
o GROUP INTERCOM
Lets you call another party within your intercom
group by dialing a 1-or 2-digit code.
• Press l/C GROUP key.
• Dial the intercom code.
o HANDSFREE
• Press a free line key or HANDSFREE/MUTE key.
• Dial number; either internal extension or
external access code + 10 digit number.
• When called party answers, talk toward the
microphone on your telephone.
To Mute a HANDSFREE Call
• You will continue to hear your party but they
can’t hear you.
• Press HANDSFREE/MUTE key.
To Return to a 2-way conversation
• Press HANDSFREE/MUTE key again.
o LISTEN ON HOLD
If the person you are talking to puts you on hold,
you can replace your handset and hear through the
speaker when the other party re-establishes the call.
• Press HOLD key (line indicator flashes).
• Replace handset.
• Press the flashing line key. When other party
returns their voice is heard through the speaker.
• Lift handset to resume conversation.
o MESSAGE WAITING
When a caller leaves a message in your mailbox
your MESSAGE indicator will be lit.
• Select your line (lift handset).
• Press MESSAGE key to automatically be
connected to the MessageManager
TM
system or
dial the MessageManager number (access code +
10-digit number).
o SPEED CALL
SPEED CALL-8 or -10
Lets you personally pre-program and store 8 or 10
frequently called telephone numbers on your
phone. Each phone number is assigned a 1-digit
code (0-7 or 0-9). By dialing the 1-digit code, the
phone number is dialed for you. Speed Call-8 or -10
cannot be shared.
SPEED CALL-30 or -50 or -70
Allows for the pre-programing, storing and sharing
of 30 or 50 or 70 frequently called telephone
numbers. Each phone number is assigned a 2-digit
code (00-29 or 00-49 or 00-69). By dialing the code,
the number is dialed for you. Speed Call-30 or -50
or 70 lists can be shared. If shared, only 1 phone is
designated as a controller and only the controller
can pre-program the phone numbers. Other
phones are programmed with access to use the
Speed Call-30 or -50 or -70 list.
• To Program
• Do not lift handset (no dial tone).
• Press SPEED CALL key (indicator flashes).
• Dial the 1- or 2-digit code + outside access code
+ 10-digit phone number.
• Press SPEED CALL key (indicator goes out).
• Repeat procedure for each number to be added
or changed.
• To Use
• Select a free line.
• Press SPEED CALL key.
• Dial 1- or 2-digit code.
Your Business Set may be equipped with some
features not covered in this guide.
Your communications manager will provide
you with instructions for their use.
MTS STAT 9205
2012-02 (08)
MessageManager is a trade-mark of Stentor Resource Centre Inc. and the MTS design
mark is a registered trade-mark of Manitoba Telecom Services Inc., both used under license.
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