Maintenance
Troubleshooting Chart
Condition Cause Solution
Dishwasher will not run. Hood not closed.
Main power OFF.
Cycle not selected
Close Hood completely.
Check breaker on panel.
Select 1,2,4 or 6 min. cycle.
Low or no water. Main water supply is off.
PRV setting incorrect.
Line strainer clogged.
Solenoid valve defective.
Open supply valve.
Set to 20-22 PSI flowing.
Contact Service Agent.
Contact Service Agent.
Chemicals won’t feed into
dishwasher.
Chemical supply low.
Pick-up tube clogged.
Supply tubing damaged.
Supply tubing kinked.
Refill chemical container.
Contact Chemical Supplier.
Contact Chemical Supplier.
Straighten tubing.
Poor wash results. Wares incorrectly loaded in
dish rack.
Clogged screens.
Clogged spray arms.
Chemical injectors not
feeding.
Detergent Dispenser
defective.
Water temperature low.
Reposition wares or reduce
amount of wares.
Clean screens.
Clean spray arms.
Contact Chemical Supplier.
Contact Chemical Supplier.
Contact Service Agent.
Dishwasher stays in wash
cycle.
Rinse Sentry extends wash
mode to allow final rinse
water booster temperature to
reach 180°F/82°C.
Contact Service Agent if wash
cycle runs for longer than 660
seconds.
Dishwasher will not drain. Drain screen clogged.
Drain valve defective.
Building drain clogged.
Clean drain screen.
Contact Service Agent.
Contact Building Maintenance.
Condensate Removal
Option Model Steam not
being vented.
Incoming cold water temp. is
above 75°F/24°C.
Incoming water pressure is
below 45 PSI flowing pressure
at the dishwasher.
Condensate coil or fan
defective.
Check incoming water
temperature.
Check incoming water
pressure.
Contact Service Agent.
14
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