Chevrolet Express 2025 - Additional Program Information; Collision Damage Repair

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-18528029) - 2025
256 Customer Information
arental vehicle. Reimbursement is limited
a
nd
must be supported by original receipts
as well as asigned and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include minimum
age requirements, insurance coverage, credit
card, etc. Additional fees such as fuel,
rental vehicle insurance, taxes, levies, usage
fees, excessive mileage, or rental usage
beyond the completion of the repair are also
your responsibility.
It may not be possible to provide alike vehicle
as acourtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Contact
your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and
to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If
the vehicle is involved in acollision and
it is damaged, have the damage repaired
by aqualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish the
vehicle resale value, and safety performance
can be compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made
with the same materials and construction
methods as the parts with which the vehicle
was originally built. Genuine GM Collision
parts are the best choice to ensure that the
vehicle's designed appearance, durability, and
safety are preserved. The use of Genuine GM
parts can help maintain the GM New Vehicle
Limited Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts being
recycled are from undamaged sections of the
vehicle. Arecycled original equipment GM
part may be an acceptable choice to maintain
the vehicle's originally designed appearance
and safety performance; however, the history
of these parts is not known. Such parts are
not
covered by the GM New Vehicle Limited
Warranty, and any related failures are not
covered by that warranty.
Aftermarket collision parts are also available.
These are made by companies other than GM
and may not have been tested for the vehicle.
As aresult, these parts may fit poorly, exhibit
premature durability/corrosion problems, and
may not perform properly in subsequent
collisions. Aftermarket parts are not covered
by the GM New Vehicle Limited Warranty, and
any vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose
a collision repair facility that meets your needs
before you ever need collision repairs. Your
dealer may have acollision repair center with
GM-trained technicians and state-of-the-art
equipment, or be able to recommend a collision
repair center that has GM-trained technicians
and comparable equipment.