TROUBLESHOOTING
GUIDELINES
SYMPTOM PROBABLE CAUSE ITEMS TO CHECK
No Heat
Motor dead
• Switch ‘ON’?
• LED ‘END’?
• LED ‘OPEN’?
• LED blink?
• Plug in the cord again.
• Turn the switch to ‘ON’.
• Check the LED time display.
• Make sure the door is closed.
• Push the control knob.
Motor OK,
No heat
• Broken wire or short circuit
• Set the temperature to 70
℃
(158
℉
) and operate for
1 hour. Touch the bottom part and find out if there is
warmth.
•
Please find your nearest Customer Service if there is no
warmth.
Heat OK
Motor dead
• Foreign substance between
the motor and fan
• Liquid flowed into air outlet
• Turn off the switch immediately.
• Find out if there is a foreign substance stuck between
the motor and fan.
Slow Drying
• Tray overloaded.
• Air leaks due to warp or
improperly placed trays
• Air must flow around food freely for them to dry.
Try reducing quantity on each tray.
• Find your nearest Customer Service if the motor works
too slow.
• Replace any warped trays.
• Note: The heat from most dishwashers (on the drying
cycle) can warp the drying trays. Trays must be hand
washed only.
Temperature
too low
• Unable to control the
temperature
• Immediately turn of the appliance and find your nearest
Customer Service.
Uneven
Drying
• Variation in food thickness
• Too much food on the trays
• Check whether the foods have uniform thickness.
• Check whether any substance is blocking the air flow.
Noisy Fan or
Motor
• Foreign material in the fan
• Motor bearings
• Damaged
• Immediately turn of the appliance and find your nearest
Customer Service. (Whirling sound of the fan and
motor is normal)
ERR 1, ERR 2
ERR 3
ERR 4, ERR 5
ERR 6~ERR 15
ERR 17
ERR 18
ERR 19
• Temp sensor error
• Internal temp increased to
80
℃
(176
℉
).
• Humidity sensor error
• Program error
• Fan wires broken
• Fan defect or wiring
overcurrent
• Fan stopped while operation
• Turn off the power and find your nearest CS
(Customer Service).
•
Turn off the power and find your nearest CS.
• Turn off the power and find your nearest CS.
• Turn off the power and unplug it for 5~10 seconds.
Then plug it in and turn it on and it will operate
normally.
• Turn off the power and find your nearest CS.
• Turn off the power and find your nearest CS.
• Turn off the power and find your nearest CS.
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