4-2 Cisco 7010 Hardware Installation and Maintenance
• Brief explanation of the steps you have already taken to isolate and resolve the problem
• Maintenance agreement or warranty information
Figure 4-1 shows the general troubleshooting strategy described in this chapter. Refer to this chart
as necessary to follow the steps to isolate problems to a specific subsystem, and resolve the problem
if possible.
Figure 4-1 Troubleshooting Strategy for Startup Problems
Turn on
system power
Fans
operating
Troubleshoot
power
subsystem
Reseat
Fan Tray
and restart
Reseat RP
and restart
Check system
state with
RP LEDs
System
startup
successful
Reinsert
interface
processors
and restart
Obtain
technical
assistance
DC
OK
LED on
?
DC
OK
LED on
?
Fans
operating
?
Fans
operating
?
RP
LEDs
OK
?
RP
LEDs
OK
?
IP/SP
Enabled
LED on
?
RP
LEDs
OK
?
Troubleshoot
power
subsystem
Check power
cord
connections
Verify source
power integrity
and restart
DC
OK
LED on
?
Reseat
Fan Tray
and restart
Verify
Enabled
LED goes on
H2060
No
Yes
No
No
No
Yes
Yes
Yes
Yes
No
No
No
Yes
No
Yes
No
Yes
Yes
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