Configuring Supplementary Services (Star Codes)
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 191
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• ‘d‘ = Dial tone
• ‘m‘ = MWI dial tone
• ‘o‘ = Outside dial tone
• ‘p‘ = Prompt dial tone
• ‘s‘ = Second dial tone
• ‘x‘ = No tones are place, x is any digit not used above
If no tone parameter is specified, the Cisco IP phone plays the prompt tone by
default.
If the * code is not to be followed by a phone number, such as *73 to cancel call
forwarding, do not include it in this parameter. In that case, add that * code in the
dial plan.
Activating or Deactivating Supplementary Services
You can disable services handled locally by the phone in one of two ways:
• Delete the star code in the
Vertical Service Activation
section in the
Regional tab.
• Disable the service in the
Phone
tab. See Configuring Supplementary
Services (Star Codes), page 187.
NOTE If a service is enabled in the Phone tab but cleared in the Regional tab, the service
can still be enabled/disabled by the end- user from the phone LCD or the
configuration utility. If a service is disabled, the soft button associated with that
service is hidden on the LCD. Also, any menu item associated with a disabled
service is preceded with an exclamation mark (!).
A supplementary service should be disabled if
• the user has not subscribed for it
or
• the service provider intends to support similar service using other means
than relying on the Cisco IP phone.
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