Getting Started
Viewing Phone Information
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28
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Viewing Phone Information
After you log on to the configuration utility (see “Using the Web-Based
Configuration Utility” section on page 21), you can check the current status of
the Cisco SPA IP Phone by clicking the Info tab. The Info tab shows information
about all phone extensions, including phone statistics and the registration status.
All fields are read-only.
See “Info Tab” section on page 228 for more information about the fields.
Viewing Reboot Reasons
The phone stores the most recent five reboot/refresh reasons. When the phone is
reset to factory defaults, this information is deleted.
The following is a list of the supported reboot/refresh reasons (SPA50X and
SPA30X):
Reason Description
DHCP Failed The reboot was the result of a DHCP error caused
when the lease expired, or when the renewal or
verification failed.
Upgrade The reboot was a result of an upgrade operation
(regardless whether the upgrade completed or
failed).
Provisioning The reboot was the result of changes made to
parameter values via the phone’s LCD or Web GUI, or
as a result of a resync.
SIP Triggered The reboot was triggered by a SIP request.
Link Down The reboot was triggered when the link to the
network went down.
VLAN Changed The reboot was triggered when the VLAN was
changed.
RC The reboot was triggered as a result of remote
customization.
User Triggered The user manually triggered a warm reboot.
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