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Warranty and service
<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while the watch is till under
warranty, the watch will be repaired free of charge in accordance with the conditions of the warranty
included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally seven years. When an exterior part
such as the watch case, glass, dial, hand, crown or band is damaged, a spare part with different appearance
may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period even after the free guarantee
has expired. However, you will be charged for these repairs. Please take the watch to the shop where you
purchased it and ask whether it can be repaired because the repair period varies according to the conditions
of use, environment and so forth. Moreover, there are cases in which it is difficult to restore the watch to its
original accuracy when decreased accuracy has resulted from long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gift, and are not able to bring your watch
to the shop where it was purchased for serving, please consult Customer Support Center.
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