SIRIUSXM TROUBLESHOOTING
Advisory
messages
may
appea
r
on
the
dis
play
when
a SiriusXM-
Connec
t
Vehicle
T
uner
is
connected
to t
he
CMM
-30. Refer
to
the
table
below
for
an
explanation
and
suggested
co
rre
ctive
actions.
Advisory
I
Description
Message
The
radio
has
detected
a fault with the SiriusXM
antenna
.
The
antenna
cable
may
be
either
disconnected
or
damaged
.
•
Verify
that
the
antenna
cable
is
connected
to
the
SiriusXM
Connect
Vehicle Tuner.
Check An
tenna
• In
spect
the
antenna
cable
for
damage
and
kinks. Replace
the
anten
na
if
the
cable
is
damaged.
• Sir
iu
sXM
products
are avail
able
at
your local audio retailer
or
on
line
at
www.shog.siriusx.m.com.
The
radio is havi
ng
difficulty communicating with
the
SiriusXM
Connect
Vehi
cl
e
Check Tun
er
Tuner.
The
tuner
may
be
disconnected
or
damaged.
•
Verify
that
the
Sir
iu
sXM
Connect
Vehi
cl
e Tuner
cable
is
secure
ly
connected
to
the
radio.
The
SiriusXM
Connect
Vehicle Tuner
is
having difficulty receivi
ng
the
SiriusXM
satellite signal.
•
Verify
that
your vehicle/vessel is
outdoors
with a clear view
of
the
sky.
•
Verify
that
the
Sir
iu
sXM
antenna
is
mount
on
the
exterior.
No
Signal
• Move
the
Sir
iu
sXM
ante
nna away from any
obstr
uctions.
• In
spect
the
antenna
cable
for
damage
and
kinks.
• Consult
the
Si
riusXM
Connect
Vehicle
tuner
installation
man
ual for more infor-
mation
on
antenna
installation. Replace the
antenna
if
the
cable
is
damaged.
Sir
iu
sXM
products
are avail
able
at
your local audio retailer
or
on line
at
www
.
shop.
:;iiC
i!l
:;i~[ll
~Q[ll
.
The
radio
has
detected
a
change
in
your
Si
riusXM
subscription status.
Press VOUSEL
to
clear
the
message
.
Subscri
ption
In
the
U.S.A. visit
www
.siriusxm.com or call 1-866--635-2349
if
you h
ave
questions
Updated
about
your subscription.
In
Canada,
visit www.siriusxm.ca
or
call 1-888--539-7474
if
you have
questions
about
your subscription.
The
channel
that
you have
requested
is
not
a valid Si
riusXM
channel
or
the channel
Channe
l you were li
stening
to
is
no
longer
available.
You
may also
see
th
is
message
briefiy
Unavailable when first connecti
ng
a new Si
riusXM
Connect
Vehicle tuner.
Visit www.siriusxm.
com
for more information
about
the
Sir
iu
sXM
channel lineup.
The
channel
that
you have
requested
is
not
in
clu
ded
in
your SiriusXM s
ub
scription
package
of
the
channel that you were li
stening
to
is
no
longer
in
clu
ded
in
your
Channe
l
Siri
u
sXM
subscription
package.
Unsubscribed
In
the
U.S.A. visit
www
.siriusxm.com or call 1-866--635-2349
if
you h
ave
questions
about
your subscription
package
or wou
ld
like
to
subscr
i
be
to
this channel.
In
Canada,
visit www.siriusxm.ca
or
call 1-877-438-9677.
Channe
l
The
channel
that
you have
requested
is
L
ocked
by the radio Parental
Contro
l fea-
L
ocked
lure.
See
Parental Controls,
page
12 for
more
information
on
the
Parental
Co
ntrol
feature
and
how
to
access
locked channels.
12
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