Troubleshooting
7 - 8 Problems and Possible Solutions
7
Actual battery operating time is shorter
than expected.
The battery has not been fully discharged before being recharged. Make sure
the battery is fully discharged and recharge it completely before reusing (see
pages 3 - 17 to 3 - 21).
Power Options have been disabled. Go to the Control Panel in Windows and
re-enable the options.
A peripheral device/USB device is consuming a lot of power. Turn off/remove
the unused device to save power.
The system will not wake up from a
power saving state (Sleep/Hibernate)
on network activity (Wake on LAN) even
though I have plugged in the powered
AC/DC adapter.
Wake on LAN is supported in AC mode only.
When the system enters a power saving state the plugged in AC/DC adapter
should be connected, and should remain connected, in order to allow the
system to wake up on network activity. Unplugging the adapter, and then
plugging it back in again, will not allow the system to wake up on network
activity.
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
Problem Possible Cause - Solution
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