As with the Coachman 5 year warranty all
water ingress offers are subject to the
conditions, terms and exclusions listed in
this handbook and the Warranty and Service
Manual.
GENERAL WARRANTY TERMS
The caravan is not covered if the
manufacturer’s identification (vehicle
identification number) of the caravan has
been defaced or removed.
The warranty also excludes
• Failure due to reasons of fair wear and
tear.
• Damage resulting from accidents.
• Misuse of any component.
• Replacement of parts which have reached
the end of their effective working life
because of age and/or usage.
• Cleaning or adjustment of any assemblies.
In order to preserve your Coachman
warranty you must ensure:-
• Your annual service is carried out within
90 days either side of the anniversary of
the purchase date.
• The 5th service is carried out before the
expiry of the 60 month period from the
original date of purchase.
To preserve your 6 year worry free water
ingress and delamination offer you must
ensure:-
• The 6th annual service is carried out
before the expiry of the 72 month period
from the original date of purchase.
To preserve your first owner 10 year
worry free water ingress offer you must
ensure:-
• Your annual services in year 1-6 have
been carried out in line with the timings
detailed above.
• Your services in years 7, 8 and 9 are
carried out within 90 days either side of
the anniversary of the purchase date.
• Your 10th service is carried out before the
expiry of the 120 month period from the
original date of purchase.
The warranty will be invalidated if the
caravan has been neglected, misused or
modified in any way without the prior
agreement of Coachman Caravans.
The caravan will be deemed to have been
neglected if it has not been serviced and
maintained as stated in the Warranty and
Service handbook.
The warranty also excludes:
• Caravans used for hire or reward.
• Caravans used for other than recreational
purposed i.e. for living in or business
purposes.
• The cost of transporting the caravan, by
whatever means, to the place of repair.
• Any consequential cost or loss arising.
• Damage by mould
• Damage by forces of nature.
• Damage by vermin.
For full details of the warranty refer to your
Warranty and Service handbook.
NOTE: Caravan Movers
Any caravan mover fitted shall comply with
the design, fitment and safety requirements
of NCC Code of Practice 305. The
installation of a caravan mover shall be in
accordance with the motor mover
manufacturer’s installation instructions.
You should ensure you receive a signed
installation certificate of compliance from
the installer. Failure to do so may
invalidate your warranty.
4
INTRODUCTION
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