iv Getting Started
Contents
Connecting to a computer network . . . . . . . . . . . . 3–4
Installing additional hardware and software . . . . . 3–5
Identifying and installing hardware . . . . . . . . . 3–5
Locating and installing software . . . . . . . . . . . 3–5
Updating the software installed on the computer. . . 3–6
Finding the user guides . . . . . . . . . . . . . . . . . . . . 3–6
Turning off the computer correctly. . . . . . . . . . . . . 3–7
4 Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . 4–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 4–1
The computer is unable to start up . . . . . . . . . . 4–1
The computer screen is blank . . . . . . . . . . . . . 4–3
Software is functioning abnormally . . . . . . . . . 4–4
The computer is unusually warm . . . . . . . . . . . 4–5
An external device is not working . . . . . . . . . . 4–5
The WLAN connection is not working . . . . . . . 4–6
Help and Support. . . . . . . . . . . . . . . . . . . . . . . . 4–6
Contacting technical support . . . . . . . . . . . . . . . . 4–7
A Backup and recovery
Creating recovery discs. . . . . . . . . . . . . . . . . . . . A–1
Backing up your information . . . . . . . . . . . . . . . . A–2
When to back up . . . . . . . . . . . . . . . . . . . . . A–2
Back up suggestions . . . . . . . . . . . . . . . . . . . A–3
Backing up specific files or folders. . . . . . . . . . A–3
Backing up the entire hard drive . . . . . . . . . . . A–4
Creating recovery points . . . . . . . . . . . . . . . . A–5
Scheduling backups . . . . . . . . . . . . . . . . . . . A–5
Performing a recovery. . . . . . . . . . . . . . . . . . . . . A–6
Performing a recovery from the recovery
discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Performing a recovery from the hard drive . . . . A–7
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