iv Getting Started
Contents
3 Next steps
Protecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Protecting the computer from viruses . . . . . . . . . . . . 3–1
Protecting your system files . . . . . . . . . . . . . . . . . . . 3–2
Protecting your privacy . . . . . . . . . . . . . . . . . . . . . . . 3–2
Protecting the computer from power surges . . . . . . . 3–2
Using the computer safely . . . . . . . . . . . . . . . . . . . . . 3–3
Connecting to a computer network . . . . . . . . . . . . . . . . . 3–5
Installing additional hardware and software . . . . . . . . . . 3–6
Identifying and installing hardware. . . . . . . . . . . . . . 3–6
Locating and installing software . . . . . . . . . . . . . . . . 3–6
Updating the software installed on the computer. . . . . . . 3–7
Finding the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Turning off the computer correctly . . . . . . . . . . . . . . . . . 3–8
4Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
The computer is unable to start up. . . . . . . . . . . . . . . 4–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 4–3
Software is functioning abnormally . . . . . . . . . . . . . 4–4
The computer is turned on but not responding . . . . . 4–4
The computer is unusually warm. . . . . . . . . . . . . . . . 4–5
An external device is not working. . . . . . . . . . . . . . . 4–6
The WLAN connection is not working . . . . . . . . . . . 4–6
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Contacting technical support . . . . . . . . . . . . . . . . . . . . . . 4–8
A Connect to the Internet from your home
Choosing an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
Using the New Connection Wizard . . . . . . . . . . . . . . A–2
Choosing the type of Internet connection . . . . . . . . . . . . A–2
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