Compaq 6820s - Notebook PC Getting Started

5 Troubleshooting
Troubleshooting resources
If you experience computer problems, perform these troubleshooting steps
in the order provided until the problem is resolved:
●
Refer to “Quick troubleshooting,” the next section in this chapter.
●
Access Web site links and additional information about the computer
through Help and Support. Select Start > Help and Support.
NOTE: Although many checkup and repair tools require an Internet
connection, other tools, like Help and Support, can help you fix a
problem when the computer is offline.
●
For further assistance, connect to the Internet and contact technical
support by selecting Start > Help and Support > Contact support.
Troubleshooting resources
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Compaq 6820s - Notebook PC Specifications

General

Processor	Intel Core 2 Duo
Graphics	Intel GMA X3100
Battery Life	Up to 3 hours
Audio	Integrated stereo speakers
Battery	6-cell Lithium-Ion
Optical Drive	DVD±RW
Networking	Ethernet
Ports	VGA, RJ-45, RJ-11
Storage	120 GB HDD
Display	15.4-inch