Compaq Presario 1200 series - System Support; Compaq Diagnostics; (Available on Select Models)

P
RESARIO
N
OTEBOOK
B
EYOND
S
ET
-
UP
G
UIDE
S
ERVICE
8-11
1200 S
ERIES
System Support
This section covers:
• Compaq Diagnostics
• Compaq Service
Connection
You can select Quick or
Complete as a starting point
for a Custom test. If you select
Interactive mode, stay with
your Notebook for the
interactive test portions.
Compaq Diagnostics
(available on select models)
Compaq Diagnostics provides an easy way to perform
system checks and diagnose problems. Double-click on the
Compaq Help and Support icon on the Windows
desktop. When you click on the Compaq Diagnostics link,
a progress bar is displayed while the application analyses
your Presario Notebook for information about its
components. After approximately one minute, a Summary
window with the component information is displayed.
A row of icons is located at the top of the window.
Clicking these icons provides information about the
components being tested. Refer to the following table
for descriptions of the tabs.
Types of Tests
You may conduct a Quick, Complete, or Custom test. If you
choose the Quick test, it can be run in either the interactive
or unattended mode.
Complete or Custom tests are completed only in the
Interactive mode, since they test the audio and video
components of your Presario Notebook. You must be
present to confirm the test results. Complete testing
takes approximately 10 minutes.
Tab Description
Overview Contains information about your Notebook
Test Selectsthedevicesyouwanttested
Status Shows progress of tests and faults detected
Log Shows a record of all device tests and detailed results
Error Reports details of errors detected